世博會期間參觀者服務內容主要有：問訊、物品寄存、參觀預約、租賃、導游、導覽、走失兒童和特殊群體服務。

　　During the EXPO, services to visitors include information inquiry, deposit of personal articles, visits reservation, renting, tour guide, lost children information and other services to those with special needs.

　　問詢服務Information Service

　　園區內和各出入口處將設置問詢處，為參觀者提供有關世博園區內的展覽、活動、時間和場地安排等信息以及氣象、市內的交通、旅館和餐廳信息等并接收參觀者的意見與投訴。

　　Information offices will be set up at entrances of the Expo park to serve the visitors for their inquiry of information about the pavilions, activities, time schedules and locations, as well as weather, city traffic, hotels, and restaurants. Visitors may give their comments and complaints at the information offices.